Delivery Terms


All orders* purchased online are eligible for delivery and we deliver all across the UAE**. Check the schedule below for deliveries times to your area.

 

TRACKING

Sign in and check the status under the order confirmation.

 

ALL EMIRATES

For orders placed before 5PM

  • Monday – Thursday
  • Within 2 Days**
  • Friday & Saturday
  • Within 3 Days**

For orders placed after 5PM

  • Monday – Thursday
  • Within 3 Days**
  • Friday & Saturday
  • Within 3 Working Days**

OUTSIDE DELIVERY ZONE (ODA)***

For orders placed before 5PM

  • Monday - Sunday
  • Delivery within 7 Days**

For orders placed after 5PM

  • Monday - Sunday
  • Delivery within 7 Days*

DELIVERY & INSTALLATION

We offer Delivery & Installation service carried out by professionally trained personnel who will install your purchase of consumer electronics and appliances.

The team is trained with latest technical know-how and follows best practices to ensure that your appliances and gadgets are set up and working perfectly as per Samsung brand standards.

 

 ALL EMIRATES

For orders placed before 5PM

  • Monday – Thursday
  • Within 2 Days**
  • Friday & Saturday
  • Within 3 Days**

For orders placed after 5PM

  • Monday – Thursday
  • Within 3 Days**
  • Friday & Saturday
  • Within 3 Working Days**

OUTSIDE DELIVERY ZONE (ODA)***

For orders placed before 5PM

  • Monday - Sunday
  • Delivery within 7 Days**

For orders placed after 5PM

  • Monday - Sunday
  • Delivery within 7 Days*

CLICK & COLLECT

Order online and collect your order from your chosen store. You will receive a call/SMS notification when your order is ready for pickup at your chosen location or the nearest location.

Collection times below for stores in the UAE:

For online orders placed before 4PM

  • Monday - Friday
  • Within 2 hours*

For online orders placed before 4PM

  • Saturday - Sunday
  • Within 2 days*

SHIPPING CHARGES

Smartphones, Tablets, Wearables & Accessories – Free (Across UAE*)

TV & AV – Free (Across UAE*)

Home Appliances – Free (Across UAE*)

*Non-volume and orders on Samsung categories not involving installations

**List of Outside Delivery Areas (ODA) for Shop & Ship. The delivery to below areas will be carried out within 7 days.  
Al Ruwais, Abu Alabyadh, Al Arrad, Al wagan, Um El Zumool, Madinat Zayed Al Gharbiya, Qareen Al Aish, Al Hamra, Ghayati, Shuweihat, Liwa, Shah, Asab, Hatta, Al Madam, Daib, Al Shuwaib, Shaam, Al Mataf, Beda Zayed, Al Dhafra, Al Jeer, Al Sham

***Deliveries of Large Appliances and Televisions to Outside Delivery Areas are currently not available

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