Terms of Use

1. Terms of usage for “www.jackysbrandshop.com”:

website www.jackysbrandshop.com (“Website”) owned by Jacky’s Retail LLC. PO Box No. 13745, Dubai, United Arab Emirates.

Only persons who can enter into a legally binding contract are eligible to purchase using the Website. If you are a minor, (i.e. under the age of 18 years) you may purchase using the Website only through your parent or guardian.

The user (“you” or “your”) agrees, understands and acknowledges that the Website is an online platform that enables you to access information and purchase products listed on the Website at the price indicated therein at any time from any location. Your access, use and any purchases made through the Website are subject to and shall constitute your acceptance of the following terms and conditions. If you do not agree to the terms and conditions, please exit from the Website.

We reserve the right to update or modify these terms and conditions at any time without prior notice. You will be subject to the policies and conditions of use in force at the time that you use the Website or that you order products through Website.

2. Rights of usage of your Account and Access to the Website:

In order to make any online purchase, you will need to register with the Website by giving certain personal identification information. It is your responsibility to ensure that the user name and password to access the Website is kept confidential. If you have any reason to believe that your user name and password is being, or is likely to be used by third parties, you should inform us. We shall have the right to refuse access, terminate or remove the account or edit the contents at any time without notice.

The right to use or access the Website granted to you is a limited, revocable, non-exclusive right for personal use of the Website. You are not authorized to (i) modify the Website (ii) download or copy account information for the benefit of another seller (iii) utilize data mining, robots, or similar data gathering and extraction tools. You must use the Website for lawful purposes only and must not use for fraudulent or other unlawful activity.

3. Order Management & Processing:

The order placed by you through the Website shall be deemed an offer from you to buy the product(s) specified as per the order from Jackys Retail (“Order”). On receipt of the Order, the Website will automatically generate an e-mail confirming receipt. Your receipt of Order receipt confirmation e-mail is only an acknowledgement of receipt of your Order and does not constitute an acceptance of your Order by Jackys Retail.

Jackys Retail lists availability information for products on the Website. Please note that the stock situation changes dynamically, you will be informed by e-mail if any product(s) you have ordered is/are out of stock for any reason and an estimated availability date will be provided. Subject to availability of the product(s) ordered, Jackys Retail will confirm its acceptance by e-mail confirming the dispatch of the product(s) to your address as specified on your Order (“Acceptance E-mail”). The Order shall be deemed as accepted by Jackys Retail on your receipt of Acceptance E-mail, failing which, the order will be cancelled.

You shall have the right to cancel your Order any time prior to your receipt of Acceptance E-mail without any liability. Any cancellation after receipt of Acceptance E-mail shall be subject to reimbursement of certain charges (“Cancellation Charges”) to cover the cost of expenses (including shipment charges) incurred by Jackys Retail.

The prices and delivery terms specified in the Website are of ex-Jackys Retail warehouse, Dubai, UAE; these include the cost of usual packing; and are exclusive of all taxes and duties. You shall be responsible for payment of all charges associated with the purchase of products from us and you shall agree to bear all applicable taxes/VAT levied thereon.

You shall have the option to make the payment either by direct transfer to our bank account or by online payment through the secured payment gateway facilities using your own credit cards. The delivery of the products shall be made only on receipt of advance payment for the product(s) and shipment.

The prices and specifications of all products listed on www.jackysbrandshop.com are subject to change without prior notice owing to stock availability and promotional support from the brands. Hence Prices may vary on advertising material and at time of purchase due to market changes.

The delivery of the products shall be made either directly by Jackys Retail or through third party courier/logistic services providers on all days except on Fridays and National holidays. For shipment charges, please refer our price list. Our liability for the product(s) sold stops and the risk passes on to you on delivery to you or to the third-party courier/logistic services providers. Consequently, any expense, damage or loss occurring during transportation shall be at our risk.

All Orders with Payments made via Cards issued by non-UAE Banks shall not begin fulfillment unless verified by their respective banks & the payment gateway.

4. COD (Cash on Delivery) & Click & Collect

If you are not comfortable making an online payment on Jackysbrandshop, you can opt for the Cash on Delivery (COD) payment method instead. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

Alternatively, you can also place an order online and avail the Click & Collect facility by collecting the ordered items in any of the specified Jackys Retail Stores across UAE. Note: 1. Click & Collect does not apply to Products that require Installation. 2. Click & Collect cannot be clubbed with COD

5. Telr

Telr is the trusted online payment gateway enabling businesses, governments, SMEs, startups and institutions with innovative payment options for both the banked and non-banked online shoppers.

Any orders placed with Cards issued from USA based banks shall begin fulfillment only post confirmation from the Card Issuing Banks & Telr. As such, these orders will not be deemed eligible for Next Day Delivery.

6. Product & Visuals on the site

 While we endeavor to place appropriate pictures of the products, it must be understood that that the actual pictures, color, dimensions and other may not actually reflect the original product's color, dimensions and other of the original product. The pictures shown here therefore are taken as being placed for illustrative purpose only and also change from time to time without prior notice

7. Database Collection

Jackys Retail believes you have the right to know what information we collect when you visit our Website. We value our relationship and the data you share with us from time to time. We are totally committed to maintaining this data with the utmost of confidentiality.

For visitors to the Website, our web server, on specific occasions, recognizes and stores your computer's IP address. This is used only as a support feature to ensure our customer's identity. Your computer provides this information automatically each time you log on, unless you have activated blocking technology available in some browsers. We also may combine your IP with other information you provide us like your e-mail address. You provide this information when, for example, send us an e-mail, fill out a registration, answer a survey, complete a fulfillment order or sign up for a site newsletter. In any case, the price listed on the website shall be final.

We intend to use the Information only for the purpose of (1) fulfilling our obligations under any sale and purchase contract and/or any other contract between you and our company, (2) publishing reports on trends in the usage of the Website and fulfilling the purpose of the your interaction with the Website (3) to those of its employees, contractors and affiliates that need to know the information in order to process it on our behalf or to provide services available at the Website and that have agreed not to disclose it to others. (4) Rendering services related to our business such as warranty or after sales services, (5) providing you with our latest product information and other related information from time to time, and/or (6) asking your opinions regarding our products and/or services.

If you object to your Information being transferred or used as stated above, please do not use the Website.

8. Social Media Plugin & usage of content

You may post reviews, comments and other content; send communications; and submit suggestions, ideas, questions or other information, as long as the content is not illegal, abusive, defamatory or infringing of intellectual property rights and does not contain software viruses or any form of spam. Jackys Retail reserves the right (but not the obligation) to remove, delete or edit any content that in our sole judgement violates these conditions of use and/or terminate your permission to access or use the Website.

If you do post content or submit material, and unless we indicate otherwise, you (a) grant Jackys Retail and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and (b) grant Jackys Retail and its affiliates and agents the right to use the name that you submit in connection with such content, if they choose.

9. Limitations of Liability

The total liability of Jackys Retail/brand/manufacturer/distributor on any claim, whether in contract, warranty; tort, product liability; and copyright, trademark, trade secret, patent and other intellectual property rights infringement; or otherwise, arising out of, connected with, or resulting from the performance or non-performance of any agreement resulting here from or from the sale, delivery resale, repair, replacement or use of any product or the furnishing of any service, shall not exceed the price allocable to the product or service which gives rise to the claim.

 In no event, whether as a result of product defect/malfunction, breach of contract, warranty; tort; copyright, trademark, trade secret, patent and other intellectual property infringement or otherwise, shall Jackys Retail/brand/manufacturer/distributor be liable for any special, consequential, incidental, indirect or exemplary damages, including, but not limited to, loss of profit, loss of use of the products, cost of substitute goods.

10. IP, Trademarks and Copyright

All of the content on the Website, including, for example Jackys Retail mark, page headers, images, illustrations, graphics, logos, text are subject to trademark, service mark, copyright and other intellectual property rights or licenses held by Jackys Retail, affiliates or of third parties who have licensed materials to Jackys Retail. The design on this page is a registered trademark of Jackys Retail. The content of this website is a copyright work under UAE and International copyright laws, and Jackys Retail owns a copyright in the selection, coordination, arrangement, modification and derivative matter of the content.

The content of this website is meant only for personal and non-commercial use. Contents may be downloaded and printed only for personal use and not for any commercial purpose; posting of the content on any network computer or media without license from www.jackysbrandshop.com is prohibited; as is changing, altering or modifying the Content in any copyright or trademark notice.

www.jackysbrandshop.com reserves right in downloading material and all derivative material thereof.

11. Privacy Policy

As Jackys Retail registers users to enable us to provide you with our various products and/or services, we ask you to provide us with your information. Your information and records described above (hereinafter referred to as the "Information") will be stored and maintained in our database only and will be kept in confidence by us. We will safeguard, according to strict standards of security and confidentiality, any Information our customers share with us. We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that Information.

When you register or make a purchase with Jackysbrandshop.com, we would be using the information to serve you better. Below is a list information we store:

• Name and contact details
• Transaction history
• Communications record
• Profile: age, gender

Jackys Retail, on your acceptance, will send regular newsletters via e-, with an intention of keeping you updated with the latest progress on your order/delivery/status or marketing promotional offers. If you would like to correct, update or delete the Information stored in our database, or if you would like to stop receiving further marketing materials, emailers, newsletter from us, or if you have any question or comment about our privacy policies, simply unsubscribe or feel free to contact us. If you do not wish to continue to receive marketing from us and/or selected third parties you can click on the link located at the bottom of the email and follow the instructions in order to be removed from all future mailing. Alternatively, you can opt-out by visiting 'Manage My Account' in 'My Account' on the Jackysbrandshop website. You can access 'My Account' once you are logged in to your Jackys Brand Shop account.

Please be advised that our company is not responsible for collection, disclosure and/or use of your personal information provided by you to any third party's website which is linked to or from our web site. Your access to such linked website, and your providing personal information to such linked website, are entirely at your own risk.

12. Applicable Law & Jurisdiction

By accessing and using the Website; and purchasing online, you agree that your access and use of the Website, online purchasing is subject to these terms and conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of UAE.

Courts of Dubai shall have exclusive jurisdiction on all issues arising out of any issue related to copyright, intellectual property right, liability, access, usage and purchase through the Website.